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desk top computer

William Pappas 0 Reputation points
2026-04-07T19:59:37.61+00:00

my desk top computer was hacked and now is locked. how can i unlock it

Windows for home | Windows 10 | Security and privacy

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  1. Emma1-N 7,790 Reputation points Microsoft External Staff Moderator
    2026-04-08T02:47:54.16+00:00

    Welcome William Pappas,

    I know how frustrating it can be when your Windows 10 desktop PC appears to be compromised and is now locked, preventing normal access. 

    Before proceeding further, I need to narrow this down a bit to ensure the correct guidance is provided: 

    • When you say “locked” do you see a Windows sign‑in screen, or a message demanding payment or instructions from an unknown source? 
    • Are you signing in with a Microsoft account or a local Windows account on this PC? 

    I look forward to your reply so we can continue working together to address the issue.   

    Was this answer helpful?

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