question

KyleBurns-7518 avatar image
0 Votes"
KyleBurns-7518 asked vipulsparsh-MSFT commented

User requested password reset admin notification email from msonlineservicesteam@microsoftonline.com

I had a user toggle a setting to notify admins that he wanted a password reset. Is there a way for me to customize who gets this notification? A bunch of other admins got this that don't need it. (User administrator group)

Could i remove the ability for the user to send these notifications?
Can I customize who gets it? (without removing the admins from User administrator group.

azure-ad-password-protection
· 1
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@KyleBurns-7518 I just wanted to check in and see if you had any other questions or if you were able to resolve this issue? If you have any other questions, please let us know.
Thank you for your time and patience throughout this issue.

=========================================================================================================
Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.

0 Votes 0 ·
vipulsparsh-MSFT avatar image
0 Votes"
vipulsparsh-MSFT answered

@KyleBurns-7518 Thanks for reaching out. The notification settings can be controlled from this location :

Azure portal -- Azure AD -- Password reset -- Notifications.

139801-image.png


139792-image.png


Hope this helps. Do let me know if you have any questions.





Please remember to "Accept Answer" if any answer/reply helped, so that others in the community facing similar issues can easily find the solution.




image.png (69.3 KiB)
image.png (43.6 KiB)
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

KyleBurns-7518 avatar image
0 Votes"
KyleBurns-7518 answered vipulsparsh-MSFT commented

True, however neither of these options impact the specific issue I've covered.

· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

@KyleBurns-7518 Can you show me what kind of email notification are you talking about. Remove any PII information from them.

0 Votes 0 ·

!This is the email we received.

140215-msonline.png


0 Votes 0 ·
msonline.png (51.4 KiB)

@KyleBurns-7518 Got it now, this link should help :
https://answers.microsoft.com/en-us/msoffice/forum/all/request-to-reset-microsoft-online-services/54d25fb9-bc67-4bd9-9d0d-1aca7ac2a2e2

If not, please try posting the question in the above forum with the screenshot.

0 Votes 0 ·