server 2012r2 license

Question

i can't access my license of my windows server 2012r2 on web site

Answer 1

Hi Yellow Creative,

How is your issue going? Has it been resolved yet? If it has, please consider accepting the answer as it helps others sharing the same problem benefit too. Thank you :)

VP

Answer 2

Hi Yellow Creative,

Microsoft has officially retired the legacy Volume Licensing Service Center and migrated all licensing management directly into the Microsoft 365 Admin Center. Your server licenses remain completely valid, but you must now access them through admin.microsoft.com using an active organizational account possessing either Global Administrator or Volume Licensing Administrator permissions. Once logged in, navigate through the portal by expanding the Billing section, opening Your products, and selecting the Volume licensing tab to view your legacy contracts and associated product keys.

If your licenses do not automatically populate in this directory, your current administrative account is likely not linked to the original purchase agreement. You can resolve this directly within the portal by selecting the option to add an agreement and inputting the exact authorization and license numbers from your original purchase documentation. This authentication process binds the historical server rights to your current tenant environment. Should the system reject these numbers or if the agreement remains tied to a departed employee's credentials, you will need to contact Microsoft Volume Licensing Support to manually remap the contract to your active account profile.

Hope this answer brought you some useful information. If it did, please hit “accept answer”. Should you have any questions, feel free to leave a comment.

VP

Answer 3

To regain access to Windows Server 2012 R2 licensing information on the web, the Volume Licensing agreement and licenses must be associated with an active admin account for the organization.

Use these steps:

1. Sign in with the correct admin account
   • Go to the Microsoft 365 Admin Center: https://admin.microsoft.com.
   • Sign in using the account that is (or should be) the Volume Licensing Administrator for the organization.
2. Check Volume Licensing section
   • In the left navigation, go to Billing → Your products → Volume licensing → View contracts.
   • Use Add Agreement or Add License.
   • Enter the Authorization number and License (or Usage rights) number from the original purchase documents.
   • Confirm that the organization details shown match the company on the contract.
3. Verify correct account and visibility
   • If licenses still do not appear, verify that:
     • The signed-in account is the one designated as Volume Licensing Administrator for that agreement.
     • No other account (for example, a former employee’s email) was originally used to register the agreement.
   • If the original admin account belonged to a departed employee, request that the agreement be associated with a current admin account by contacting Microsoft support.
4. If licenses are still missing
   • If the agreement cannot be found or added with the authorization and license numbers, contact Microsoft support or the reseller that sold the Windows Server 2012 R2 license and provide the purchase/authorization details so they can help re-link the agreement to an active admin account.

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References:

• How can I get my Server and SQL authorization back? - Microsoft Q&A
• SQL volume license not available - Microsoft Q&A