Microsoft Online Store

Question

This morning I was charged $108.24 at Microsoft Online store, was this for personal or business purchase

Answer 1

The type of purchase (personal vs. business) cannot be determined from the charge description alone. It depends on which Microsoft account and payment method were used.

To identify what the $108.24 Microsoft Online Store charge was for and whether it is tied to a personal or business purchase:

1. Go to the Microsoft account order history page: account.microsoft.com/billing.
2. Sign in with the Microsoft account that uses the card that was charged.
3. Select Payment & billing > Order history, then refine by the date of the $108.24 charge.
4. Look for an order with status Completed or Redeemed that matches $108.24. The order details will show the product or subscription and whether it is associated with that personal account.
5. If no matching order appears, there may be another Microsoft account (for example, a work or family member account) using the same card. In that case, use the guidance in How to investigate a billing charge from Microsoft by going to the Manage your payments page and selecting Investigate.

If the charge still cannot be identified after checking order history and using the Investigate flow, contact Microsoft support through the billing help paths in the referenced articles.

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References:

• View your Microsoft Store order history
• How to investigate a billing charge from Microsoft
• Make an in-app purchase in Microsoft Store

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