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Outlook | Outlook for mobile | Outlook for iOS | For home
Using Outlook for iOS for personal email and calendar management
Hi, I'm John J. D.! I will help you with this.
If the Outlook app crashes when you open it, try this:
- Clear your browser cache (Safari for iPhone)
- Then uninstall the Outlook app
- Restart your iPhone
- Reinstall Outlook from the App Store
- After reinstalling, open the app and try adding your account again.
If it still crashes, let me know:
- Does it crash immediately or after signing in?
- Are you using a personal email or a work/school account?