Auto Billing issue

Question

I have tried what seems like half my life now to find a phone number for a live person to discuss a double billing issue for the same account. PLEASE give me a phone number for a live human.

Answer 1

Hi, I'm John! I will help you with this.

Since this issue involves a payment and a possible duplicate charge, it will need to be handled directly by Microsoft Billing Support, as only they can access billing records and process refunds.

Phone support is usually available for Microsoft 365 Business accounts. For personal Microsoft accounts, support is typically handled through live chat online or via the Get Help app rather than a direct hotline number.

Live support through chat is usually available Monday to Friday during normal business hours, depending on your location.

Microsoft Support for Personal account:

• Here is the link: https://support.microsoft.com/home/contact
• Type this keyword and press Enter: Contact Support.
• At the bottom, click "Sign in to contact support" and sign in with your Personal Microsoft account (Not work or school account), or click "Contact Support" if you're already signed in.
• In Product and services, select "Microsoft 365 and Office".
• In Category, select "Manage my subscription".
• Click "Chat with a support agent in your web browser".

If you ever find yourself stuck in a loop, please use the keywords "Contact Support" or "Live Chat" (without the quotes) and click "Contact Support" at the bottom.

---

I really hope this information is helpful! Let me know if you have any further questions or concerns.

Regards,

John J.D.