Dualshock 4 controller not working

Question

when i plug my controller via usb cable, it shows as rdamicro with driver unavaible error. what do i do? it was working before

Answer 1

Hello Kerem Çakar,

Thank you for reaching out. Since it was working before, it's possible a recent driver or Windows update affected the device recognition. One thing you can try on the Windows side:

• Open Device Manager
• Right-click the "rdamicro" device
• Select Uninstall device (check "Attempt to remove the driver for this device" if available)
• Unplug the controller, restart your PC, and plug it back in to let Windows re-detect it fresh

If that doesn't resolve it — the DualShock 4 is a Sony PlayStation controller and the "rdamicro" chip is a third-party component, so further driver troubleshooting falls outside the scope of Microsoft Q&A, which covers Windows and Microsoft products. Communities like r/DS4Windows or r/pcgaming would be more equipped to help.

Answer 2

Use Device Manager to force Windows to reload the USB controller and device drivers, then reinstall the controller’s driver.

1. Open Device Manager
   • Press Start → type devmgmt.msc → press Enter.
2. Refresh the USB controllers
   • Expand Universal Serial Bus controllers.
   • Right‑click each USB controller listed under this section and select Uninstall.
   • After all USB controllers are removed, restart the PC.
   • Windows will rescan hardware and reinstall the USB controllers automatically.
3. Reconnect the DualShock 4
   • After restart, plug the controller back in with the USB cable.
   • Windows should now detect it correctly and install the appropriate driver instead of showing it as “rdamicro / driver not found”.

If the controller is still not detected correctly, repeat the Device Manager check and update the device driver manually from the Driver tab for the controller entry.

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References:

• USB port may stop working after you remove or insert a USB device
• Mouse and keyboard problems in Windows