email setup

Question

I have issues setting up my new mail. i have tried using Copilot with no success. Can you please help me?

Answer 1

Hi!

This forum doesn't have a live agent. Only Windows users and moderators. No moderator or user has access to email accounts. Everyone helps with their knowledge and experience.

But tell me, what problems are you having with your email? Please provide me with more details.

1. Is your email personal, corporate, or educational?
2. Is your email from your own domain (@yourname.com, @companyname.com), Microsoft (@outlook.com or @hotmail.com), Google (@gmail.com), or a third-party domain?
3. Have you tried logging in using a different browser, such as Microsoft Edge or Google Chrome?
4. Are you able to log in on a different device?

• Try logging in to https://outlook.live.com/mail/ on a different device, such as your mobile browser or another computer.
• You can test it in the Outlook Mobile app:

iOS: https://apps.apple.com/us/app/microsoft-outlook/id951937596

Android: https://play.google.com/store/apps/details?id=com.microsoft.office.outlook&hl=en_us

• Test it in the New Outlook app for Windows:

https://apps.microsoft.com/detail/9nrx63209r7b?hl=en-US&gl=US

ATTENTION: You must change the category of your topic if it is not related to Microsoft 365 Defender. The category can help other users find solutions to their problems by filtering by category.

Answer 2

I need to speak with a live agent