Error message

Question

Unable to load requested application. No static tabs are configured.

My Workday will not load

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moved from Microsoft Copilot | Windows Copilot | App

Answer 1

Hello Nicole Sharp,

The error "Unable to load requested application. No static tabs configured" is coming from Workday, a third-party enterprise application managed by your organization — not a Windows or Copilot issue.

Please contact your company's IT department or Workday administrator directly to check the application configuration on their end.

Answer 2

The error "Unable to load requested application. No static tabs are configured" when trying to open Workday in an Employee Self-Service (ESS) / Copilot experience indicates a problem in the Workday integration flows or configuration.

Use the Workday troubleshooting steps for Employee Self-Service:

1. If the user sees a generic error such as "Error code: 400 – Sorry, something went wrong. Please try again or make a new request":
   1. Open Power Automate from Copilot Studio:
      • In Copilot Studio, select the ellipsis (...) in the left navigation bar.
      • Select Power Automate.
   2. Verify the environment alignment:
      • Confirm the Power Platform environment is the same as the Copilot Studio environment.
   3. Open the Workday solution:
      • Select the ellipsis (...) again.
      • Select Solutions.
      • Locate the Workday solution.
   4. Check the Cloud Flows:
      • Within the Workday solution, select Cloud Flows.
      • If the issue is related to a missing greeting or user context, select Workday Get User Context.
      • For other Workday issues, select Workday.
   5. Review recent runs:
      • Open the latest failed run.
      • Select the failed action to see detailed error information and identify the cause.
2. If Workday queries like "Get My Salary" or "Get my job profile" are failing:
   1. Verify the Workday connection in the ESS Agent:
      • Open the ESS Agent and select Settings (top right).
      • Go to Connection Settings.
      • Check the status of the Workday Connection.
      • For Workday, select Manage > Submit to confirm the connection is established.
      • If the connection is not established, re-establish it.
3. Check for Workday flow errors logged from the integration:
   • Errors from Workday flows are first logged in Application Insights, and an error message is then sent to the user.
   • The Invoke Workday API flow can return error strings such as TemplateRetrievalFailure, XmlTemplateToJsonFailed, generateXMLFailure, executeUserSOAPFailure, executeGenericSOAPFailure, executeContextSOAPFailure, or extractManagerDataFailure.
   • Use the failure details from the flow run (step 1.5) together with these error strings to determine whether the issue is template retrieval, XML generation, SOAP execution, or data extraction.

If the flow runs are failing or the Workday connection is not established, correcting those issues (fixing the failing flow step or re-establishing the Workday connection) is required before Workday will load correctly in the Copilot/ESS experience.

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References:

• Integrate Workday with your Employee Self-Service deployment
• Configure Workday for automatic user provisioning with Microsoft Entra ID