The change from a natural-sounding British Read Aloud voice to a robotic one is a known issue that has appeared after recent updates for some users.
A commonly reported fix is to reset the Read Aloud voice configuration in the registry so Word will rebuild it:
- Close Word completely.
- Press
Win + R, type regedit, and press Enter to open Registry Editor.
- Navigate to the key mentioned in the recommended fix (under the Word/Office speech or Read Aloud configuration path).
- Locate the specific value used for the Read Aloud voice configuration.
- Right-click that value and rename it (for example, add
-1 to the end of the name).
- Close Registry Editor.
- Reopen Word and test Read Aloud again.
Renaming the value forces Word to recreate its Read Aloud voice settings, which can restore the natural neural voice instead of the fallback robotic voice.
If the issue persists, also ensure:
- Signed in with the Microsoft 365 account in Word.
- A stable internet connection is available, because neural voices require online access.
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