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Sign-in failed Error code: interaction_required

Stephen Osborn 20 Reputation points
2026-04-23T03:52:31.2066667+00:00

I can no longer access Azure using my personal account:

Sign-in failed

Error code: interaction_required

Error message: interaction_required: AADSTS5000225: This tenant has been blocked due to inactivity. To learn more about tenant lifecycle policies, see https://aka.ms/TenantLifecycle Trace ID: b959945e-381d-4ccd-81e9-86d111006300 Correlation ID: 019db873-02a6-77ad-8458-5b9ce99edcae Timestamp: 2026-04-23 03:47:17

Microsoft Security | Microsoft Entra | Microsoft Entra ID

Answer accepted by question author

Rukmini 42,675 Reputation points Microsoft External Staff Moderator
2026-04-24T02:59:20.11+00:00

Hello Stephen Osborn

As discussed over private messages, please login to Azure with the tenant specific endpoint and pass the tenant ID I provided.

https://portal.azure.com/TenantID

And you will be able to access Azure portal.

If the resolution was helpful, kindly take a moment to click on 210246-screenshot-2021-12-10-121802.pngand click on Yes for was this answer helpful. And, if you have any further query do let us know.

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