Minecraft account error

Question

Hello I need help with logging in to my Microsoft account on my PlayStation I currently have an account but the issue is that I can’t play crossplay only with PSN friends , because my Microsoft account somehow is linked to a old phone number that I don’t have anymore so I know the email and password but I can’t change the number since the code keeps getting sent to that old number and I’ve been struggling I need help please

Answer 1

Have a look at:

Recover your Microsoft account

Guidance notes for the Microsoft account recovery form

Answer 2

It’s like I’m really wanting to fix this error but I just can’t there’s no option for me I need someone to help me with it

Answer 3

Try support:

Troubleshooting Minecraft Sign-in Issues