Computer reboot error: The computer has rebooted from a bugcheck.

Question

Hello community,

I get a blue screen on a computer with the error

"The computer has rebooted from a bugcheck. The bugcheck was: 0x00000139 (0x0000000000000002, 0xfffffc84510deeb0, 0xfffffc84510dee08, 0x0000000000000000). A dump was saved in: C:\WINDOWS\Minidump\042326-17218-01.dmp. Report Id: 1d7ced83-6586-409e-86de-feea061e1b5f."

Any help?

I have a dmp file for the event.

Answer 1

Hi. I'm David, and I'm happy to help you.

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Please share the minidump files.

These files are in C:\Windows\Minidump.

Copy any files you have to your desktop and store them in a ZIP file. Then, upload the ZIP file to the cloud (OneDrive), choose to share it, and get the link.

Then, post the link to the ZIP file here so I can have a look.

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Looking forward to your reply.

Answer 2

The bugcheck code 0x00000139 corresponds to KERNEL_SECURITY_CHECK_FAILURE. This typically indicates kernel data structure corruption (for example, list entry corruption) often caused by faulty drivers, system services, or, less commonly, hardware or file system issues.

Since a minidump is available, the most accurate way to identify the cause is to analyze it with the Windows debugger, then apply general troubleshooting based on what changed recently on the system.

Recommended steps:

1. Analyze the dump file
   • Install the Windows debugging tools (WinDbg) and open the dump at C:\Windows\Minidump\042326-17218-01.dmp.
   • In WinDbg, run the !analyze -v command to get details on the failing driver/module and the type of corruption.
   • Review the call stack and any referenced driver names to identify third-party drivers or components involved.
   • For guidance, see:
     • Crash dump analysis using the Windows debuggers (WinDbg)
     • Using the !analyze Extension and !analyze
2. Check for patterns across multiple crashes
   • If there are several dump files, open each and compare:
     • Is the same driver or module implicated?
     • Does the same type of corruption or code path appear?
   • Consistent involvement of a specific driver or service strongly suggests the root cause.
3. Review recent changes and drivers
   • If new hardware was added recently, temporarily remove or replace it, or check with the manufacturer for updated firmware or drivers.
   • If new device drivers or system services were installed or updated (for example, GPU, storage, antivirus, VPN, or tuning/overclocking tools), roll them back, update them from the vendor, or temporarily uninstall them.
   • Use Device Manager to check for devices with a warning icon and update or troubleshoot those drivers.
4. Check Event Viewer
   • Open Event Viewer → Windows Logs → System.
   • Look for critical or error events around the same time as the bugcheck.
   • Correlated errors (disk, driver, or service failures) can point to the underlying cause.
5. Scan for malware and disk issues
   • Run a full antivirus/malware scan, ensuring the scanner checks the Master Boot Record.
   • If other disk or file system errors appear in the event log, investigate and repair them, as disk corruption can contribute to kernel data structure corruption.
6. If the issue is frequent and analysis is complex
   • Follow the general guidance in “Analyze Bug Check Blue Screen Data” and “Advanced troubleshooting for Stop error or blue screen error issue” to perform deeper debugging or to prepare information if escalation to support is needed.

These steps align with the standard resolution guidance for bug check 0x139 and for systems that are rebooting from a bugcheck with Event ID 41.

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References:

• Bug Check 0x139: KERNEL_SECURITY_CHECK_FAILURE
• Advanced troubleshooting for Event ID 41: "The system has rebooted without cleanly shutting down first"
• Bug Check Code Reference
• How to Debug Kernel Mode Blue Screen Crashes (for beginners)