Missing toggle

Question

My Hotmail account is not showing the toggle on/off to go to old Outlook

Answer 1

Hi, I'm John! I will help you with this.

Are you trying to switch back to Outlook Classic? If so, please note that the option to switch appears to no longer be available. In this case, the only way forward is to install Outlook Classic manually using the steps below.

If you haven’t already, please try installing Outlook Classic by downloading it here:

• https://support.microsoft.com/office/install-or-reinstall-classic-outlook-on-a-windows-pc-5c94902b-31a5-4274-abb0-b07f4661edf5
• Adjust the language if needed, then click "Download" to get the link.

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I really hope this information is helpful! Let me know if you have any further questions or concerns.

Regards,

John J.D.