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Cannot print or export PDF in Word (Error: Document could not be saved)

Lichintya Haino 5 Reputation points
2026-04-27T01:28:48.6+00:00

I’m having trouble with Microsoft Word on my Mac. First, the shortcut Cmd + P to print isn't responding at all. Second, when I try to export the document manually as a PDF using the "Best for printing" option, I get an error saying the document could not be saved (as shown in the attached screenshot). Does anyone know how to fix this?User's imageUser's image

Microsoft 365 and Office | Word | For home | MacOS

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  1. Sumit D - IA 170.7K Reputation points Independent Advisor
    2026-04-29T13:55:37.75+00:00

    Hi,
    The repair option is just alonside the open button.

    Did you Reset the Printing system as well?

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  2. Sumit D - IA 170.7K Reputation points Independent Advisor
    2026-04-28T02:16:37.26+00:00

    Hi there, Checking in for any updates :)

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  3. Sumit D - IA 170.7K Reputation points Independent Advisor
    2026-04-27T02:48:27.3833333+00:00

    Thank you. Please try this solution and let me know.

    Via https://discussions.apple.com/thread/255573507?sortBy=rank

    Apple menu --> System Preferences --> Printers & Scanners --> hold the Ctrl key and clicking on the white space dropped “Reset printing system”

    Standard 3rd party link disclaimer:

    There may be links to non-Microsoft websites that provide accurate and safe information. Watch out for ads on websites frequently classified as PUP (Potentially Unwanted Products). There is no need to buy paid products to fix your computers, as they sometimes do more harm than good.

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