Partner Center Hardware Program: Workspace empty, cannot open support ticket because no workspace is selectable

Question

Summary: My Hardware Program status has been stuck as "Active In" for several weeks. However, the Hardware workspace is completely empty. Because of this, I cannot open a support ticket directly in Partner Center, as the "Workspace" dropdown in the support form is empty and mandatory.

Account Details:

Role: Global Administrator

Legal Info Status: Authorized

Program Status: Hardware says "Active In"

Environment: Partner Center Dashboard

The Exact Deadlock:

My main issue is that my Hardware workspace is empty and I cannot access driver submission features.

To resolve this, I tried to contact support, but Partner Center's "Help + Support" requires me to select a "Workspace" from a dropdown list before creating a ticket.

Since my workspace list is empty, I cannot proceed with creating a ticket.

What I have tried:

• Waiting for over a week after "Legal Info" was authorized.

Using different browsers (Edge, Chrome) and InPrivate/Incognito modes.

Clearing all browser cache and cookies.

Checking for any pending agreements in the "Legal Info" page (none found).

Request: Could a Microsoft engineer please help investigate the backend status of my account to fix the Hardware workspace access? I simply need to be able to access the Hardware dashboard and sign any pending agreements.Summary:

My Hardware Program status has been stuck as "Active In" for several weeks. However, the Hardware workspace is completely empty. Because of this, I cannot open a support ticket directly in Partner Center, as the "Workspace" dropdown in the support form is empty and mandatory.

Account Details:

Role: Global Administrator

Legal Info Status: Authorized

Program Status: Hardware says "Active In"

Environment: Partner Center Dashboard

The Exact Deadlock:

My main issue is that my Hardware workspace is empty and I cannot access driver submission features.

To resolve this, I tried to contact support, but Partner Center's "Help + Support" requires me to select a "Workspace" from a dropdown list before creating a ticket.

Since my workspace list is empty, I cannot proceed with creating a ticket.

What I have tried:

Waiting for over a week after "Legal Info" was authorized.

Using different browsers (Edge, Chrome) and InPrivate/Incognito modes.

Clearing all browser cache and cookies.

Checking for any pending agreements in the "Legal Info" page (none found).

Request:
Could a Microsoft engineer please help investigate the backend status of my account to fix the Hardware workspace access? I simply need to be able to access the Hardware dashboard and sign any pending agreements.