Outage United States

Question

Anyone else having issues with email?? Haven’t been able to log in at all today via computer or app on phone

Answer 1

As of this morning Outlook is experiencing MAJOR problems and multiple people are unable to authenticate, can't send/receive e-mails ....

https://www.devhut.net/not-getting-your-e-mails-outlook-live-hotmail-isnt-working-youre-not-alone/

Answer 2

In case of any doubts, please feel free to reply to the thread- but it's not just you, so we can expect the file to be implemented soon!

Answer 3

Greetings,

Hi, I'm Anuraag, an Independent Windows Advisor and a Microsoft customer. I'd be happy to look into this for you.

Thanks for posting your query here.

Yes, there seems to be a partial outage- I had the same this morning. The good news is that Microsoft is aware of the issue and appears to be working on it. The link below shows the status of the services.

https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Regards,

Anuraag Roy

Answer 4

Outlook.com and Outlook on the web can stop working if there is a service issue, if the account is blocked, or if storage is full.

First, check whether Outlook.com is experiencing an outage or service problem. Use the Outlook.com server status page to see if there are known issues affecting sign-in or mail access. If there is an outage, wait for the service to be restored.

If there is no outage reported and sign-in still fails on both computer and phone:

1. Verify that the Microsoft cloud storage and mailbox are not full. If storage is full, sending and receiving email will stop until space is freed.
2. If sign-in errors appear, use the Microsoft account sign-in helper to diagnose and fix account issues.
3. If only certain devices are affected, remove the device partnership from the Outlook.com mailbox and re-add the account on those devices.

If problems persist after these checks, use the Outlook.com in-product Help or the Outlook.com support options to get further assistance.

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References:

• Troubleshoot Outlook mobile issues
• Can't send or receive email in Outlook.com
• Email is missing from your Outlook.com inbox
• Find and fix email delivery issues as a Microsoft 365 for business admin