problems with email

Question

Each time i sign into my outlook email account it keeps going to 'something went wrong' page and I select refresh. This takes me back to email and same thing happens. I can neither read, compose or send emails. Has anyone else had this problem. How to i fix it. I tried contacting Microsoft but their settings keep sending me round in circles.

Answer 1

Hey there! Nice to meet you!

Unfortunately, there is an ongoing service alert on the server regarding sign‑in issues: https://status.cloud.microsoft/m365/referrer=serviceStatusRedirect

Kindly try the Microsoft Sign‑in Helper troubleshooter in case this works: https://support.microsoft.com/account-billing/microsoft-account-sign-in-helper-7117cc8d-0d68-4658-b4fb-c4b7ee8a8e28

If the issue persists, I'm afraid your only option is to wait for Microsoft to fix this, and please check the server status from time to time.

Thank you for your understanding.

Best regards,

Darhyl