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sns1 asked ElsieLu-MSFT commented

teams vive app integrated with sharepoint is ot showing up in the teams

Although viva app is successfully done with PowerShell script, it is showing up in the teams admin Centre under managed apps however it is not showing up i the teams app , I have ensured all the settings are fie under permission policy ad set up polices but still the respective is not found in the teams app. Please help

Why users are not able to see the app even though everything is in place?

office-sharepoint-onlineviva-connections-sharepoint
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Hi @sns1 , I'm researching on this thread. I will get back to you ASAP.

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ElsieLu-MSFT answered ElsieLu-MSFT commented

Hi @sns1 ,

Are the users unable to see the viva icon in the Teams desktop application or can't see the communication site? If it is the first one, then there may be some configuration issues. If there is no way to see the content, then it may be caused by permission.

You can do a simple check to let us understand the situation better.


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Hi Elsie Lu,

Thank you for the response. I can see the Viva ICON on Teams Desktop application, PFA for reference where I pointed VIVA ICON.
I can see that and my other team members also can see viva icon, however Business users are not able to see that viva icon, if they can see viva icon they also can see the communication site, correct? But business user are not able to the viva icon. Please help further.
140123-vivaicon.png


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vivaicon.png (1.0 MiB)

Are your business users external users?

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HI Elsie Lu,

No.

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