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cancellation despite payment

Ariane DELAUNAY 0 Reputation points
2026-04-28T06:57:38.5633333+00:00

I paid for my Microsoft 365 Basic subscription several days ago, but my PC says my subscription will be canceled!

How do I fix this?

Microsoft 365 and Office | Subscription, account, billing | For home | Windows

2 answers

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  1. DaveM121 891K Reputation points Independent Advisor
    2026-04-28T07:33:24.66+00:00

    Log into your Microsoft account on this link, check the expiry date listed on your subscription, is that listed correctly.

    https://account.microsoft.com/services/

    If not, go to the Payments and Billing section, is it indicated your payment has been processed correctly.

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  2. AI answer

    2026-04-28T06:57:47.34+00:00

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