iPhone email app error "connection to server failed

Question

iPhone email app error "connection to server failed" cant get email on the mail app, flowing to outlook app, all other apps working; can get email om my PC too.

Answer 1

There are some problems with outlook.com and the Mail app:

https://status.cloud.microsoft/

Users may experience issues accessing Outlook.com:

User impact:

Users may experience intermittent issues signing in to Outlook.com.

Current status: We're performing some changes to optimize the outlook.com iOS sign-in experience and, once complete, we'll provide instructions to help users sign back into their accounts.

In the interim as we develop this change, we recommend trying the following steps to sign in to your account:

1. Open the Settings app on your iPhone.
2. Scroll down and tap on Mail.
3. Select Accounts under the Mail settings.
4. Tap on the email account for which you need to reenter the password.
5. Tap on Account Settings or directly on the Password field (depending on your iOS version).
6. Enter the updated or correct password in the Password field.
7. Tap Done to save the changes.
8. Open the Mail app to confirm that the account is syncing properly and emails are being sent/received.

Next update by: Tuesday, April 28, 2026, at 11:00 PM UTC.