Share via

Problem with OneDrive

Alice Martin 0 Reputation points
2026-04-28T20:20:24.2566667+00:00

Why are all of my files folders shown only in One Drive, not my local drive C:? I should be able to access my folders easily, but I can't find them on my local drive any more.

Microsoft 365 and Office | OneDrive | For home | Windows

3 answers

Sort by: Most helpful
  1. Craig Long 18,140 Reputation points
    2026-04-29T21:43:30.6666667+00:00

    Quoting the official video: https://www.youtube.com/watch?v=UzIA9uykIhE&t=43s

    To make sure a file is always available even when your offline, right-click it and select "Always keep on this device."

    Was this answer helpful?

    0 comments No comments

  2. Manoel Barros 19,455 Reputation points Independent Advisor
    2026-04-29T02:39:28.32+00:00

    Hi!

    Why are all of my files folders shown only in One Drive, not my local drive C:?

    • When you say "folders," are you referring to user folders like Desktop, Documents, Pictures...?

    OneDrive synchronization with your PC is probably enabled. OneDrive automatically backs up your data in the Desktop, Documents, Pictures, and Videos folders.

    The folders are moved to C:\Users\YourName\OneDrive\, but shortcuts to Desktop, Documents, and others should continue to work in File Explorer.

    You can also quickly access OneDrive by clicking its icon in File Explorer. If you don't want OneDrive backup, you can disable it by clicking enter image description here in the taskbar > Cloud icon > Gear icon > Settings > Sync & Backup > Disable all folders. If this isn't what you're referring to, please send me more details about your problem. Also send me screenshots.

    ⚠️ Do not post personal information; this forum is public. Redact sensitive information in the images.

    Was this answer helpful?

    0 comments No comments

  3. AI answer

    2026-04-28T20:20:35.44+00:00

    Files and folders that appear only in OneDrive and not on drive C: are typically stored in the OneDrive sync folder rather than in the older locations previously used.

    On Windows, the local OneDrive folder is usually under the user profile, for example:

    • C:\Users\<username>\OneDrive (personal)
    • C:\Users\<username>\OneDrive - <OrganizationName> (work or school)

    Files shown in OneDrive on the web are synchronized with this local OneDrive folder, not with arbitrary locations on C:. If files were moved into OneDrive (for example, Desktop/Documents/Pictures were redirected into OneDrive, or folders were manually moved), they will no longer appear in their old locations on C: but instead under the OneDrive path above.

    If a folder is shared with the account and added as a shortcut, it appears under My files in OneDrive on the web and in the OneDrive folder in File Explorer (for example, under OneDrive - Contoso). If it is not visible locally, selective sync might be enabled; in that case, enable the folder in OneDrive settings under Account → Choose folders so it syncs to the PC.

    Note that OneDrive and Windows features such as Files On-Demand and Storage Sense require the OneDrive folder to be on the system partition (C:). OneDrive does not synchronize arbitrary folders elsewhere on C: unless they are inside the OneDrive directory or linked into it using supported methods.


    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

    Was this answer helpful?

Your answer

Answers can be marked as 'Accepted' by the question author and 'Recommended' by moderators, which helps users know the answer solved the author's problem.