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How to fix minecraft

Meredith Dees 20 Reputation points
2026-04-30T01:44:03.22+00:00

I haven’t played Minecraft on my Xbox in about a year. I wanted to play today. First, Xbox was telling me I didn’t own the game. I used to have xbox live gold but obviously it is no longer active and I also bought the physical disc for the game a while ago but couldn’t find my disc. I got premium to play the game. I have tried to open Minecraft but it won’t work. It just shows the mojang screen then black. I have restarted, uninstalled, updated, and exited the game many times but nothing seems to work!!!

Windows for home | Windows 11 | Gaming
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Answer accepted by question author

AI answer

2026-04-30T01:44:14.2233333+00:00

Use the following steps on the Xbox to fix Minecraft stopping at the Mojang screen and going black:

  1. Fully close and relaunch Minecraft
    • Press the Xbox button.
    • Highlight Minecraft, press the Menu button, and select Quit.
    • Wait a few seconds, then launch Minecraft again.
  2. Make sure the console and game are fully updated
    • Go to Settings > System > Updates and install any available console updates.
    • Open My games & apps > Manage > Updates and install any Minecraft updates.
  3. Power cycle the Xbox
    • Hold the Xbox power button on the console for 10 seconds until it fully shuts down.
    • Unplug the power cable for 30–60 seconds.
    • Plug it back in and turn the console on, then try Minecraft again.
  4. Reinstall Minecraft
    • From My games & apps, highlight Minecraft.
    • Press the Menu button and choose Uninstall.
    • After it’s removed, reinstall Minecraft from My games & apps > Full library or from the Store.
  5. Verify ownership and subscription
    • Make sure the account signed in on the Xbox is the one that owns Minecraft digitally or has the active subscription that grants access.
    • If the game was only owned via disc and the disc is missing, a digital license or active subscription is required.
  6. If the issue persists
    • This is a game/app installation problem on Xbox. Use the Xbox support flow for game or app installation issues on console for further troubleshooting and, if needed, contact support.

References:

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