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App Integrity Validation failed during Face Check - Vivo Android phone

Tolgahan Tarkan 0 Reputation points
2026-04-30T11:05:50.6066667+00:00

I am trying to complete identity validation for my organization

in Azure Artifact Signing.

Every attempt fails with:

"Missing permissions to fulfill this request.

App Integrity Validation failed."

  • Device: Vivo Y53s (Funtouch OS)
  • Microsoft Authenticator: latest version
  • Tried with both national ID and passport
  • Developer mode: disabled

Is there an alternative verification method or workaround?

Artifact Signing
Artifact Signing

A fully managed end-to-end service for digitally signing code, documents, and applications. (formerly Trusted Signing)

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  1. AI answer

    2026-04-30T11:06:01.8166667+00:00

    The error occurs during the individual face/ID verification step of Artifact Signing identity validation and is not something that can be fixed from the device side alone. The available guidance in the Artifact Signing documentation for identity validation issues is:

    1. If an identity validation already exists and another identity validation request is required for the same organization (for example, to change the primary email or restart onboarding), support must be contacted to continue onboarding.
    2. For other onboarding or validation problems, support tickets in the Azure portal are the documented support path.

    Given that the validation is already created and is failing at the verification step, the supported next step is:

    1. Open the Azure portal and go to the subscription that contains the Artifact Signing account.
    2. Create an Azure support ticket, referencing:
      • The Artifact Signing account and subscription ID.
      • The Identity Validation ID.
      • The exact error text: “Missing permissions to fulfill this request. App Integrity Validation failed.”
      • The device details and that Microsoft Authenticator is on the latest version and developer mode is disabled.
    3. Ask support either to:
      • Help complete the existing identity validation, or
      • Reset/allow creation of a new identity validation for the same organization if needed.

    If the issue blocks all attempts on this device, support can advise whether an alternative verification path or a different device/profile can be used for the face/ID check for this specific validation.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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