Enable gmail

Question

We can not send any of email from this account to a gmail account. How can we fix this?

Answer 1

@Gail Waddell said

We can not send any of email from this account to a gmail account

Not sure I understand. Could you please tell me:

1 -- You are using an Outlook client and trying to add your GMail account so you can send emails using the GMail account?

2 -- You are using an Outlook client and any emails you send to a GMail account are not delivered?

3 -- Something else. Please give me as much detail as you can.

If English is not your first language, please feel free to use the language you are most comfortable with.

Answer 2

To send email from Outlook.com to Gmail, ensure the Gmail side is correctly configured to accept mail via IMAP/SMTP and that the Outlook.com connected account settings match Google’s requirements.

1. In a browser, sign in to the Gmail account and enable IMAP:
   • Go to Gmail.
   • Open Settings.
   • Select Forwarding and POP/IMAP.
   • Under IMAP Access, select Enable IMAP.
   • Select Save Changes.
2. In Outlook.com, verify the Gmail account connection settings:
   • Open Manage Connected Accounts in Outlook.com.
   • Edit the Gmail account and confirm these values:
     • Incoming mail (IMAP) server: imap.gmail.com, SSL: Yes, Port: 993
     • Outgoing mail (SMTP) server: smtp.gmail.com, SSL: Yes, TLS: Yes (if available), Authentication: Yes
     • Port for SSL: 465, Port for TLS/STARTTLS: 587
     • Account name/username: full Gmail address
     • Password: current Gmail password (or app password if required by Google)
3. Save the settings and try sending again from Outlook.com to the Gmail address.

If messages still do not arrive, check the Gmail account’s spam or filters and any Google security notifications that might indicate blocked sign-in or connection attempts.

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References:

• Fix problems connecting your Google account to the Microsoft Cloud
• Enable your Gmail account for IMAP in Exchange Online