Password change

Question

How do I find or change my password for my hotmail account?

Answer 1

Hi conlyngip gipson

From your description, I understand you’re trying to change your Hotmail password.

I can see Q&A Assist already explained the standard password change and reset options. Have you tried those steps yet?

Just to make sure I guide you correctly, could you please let me know:

• Are you able to sign in to your account, or are you trying to change the password because you can’t access the account?

This is important because the steps are different depending on your situation:

• If you can sign in, you can change the password from your Microsoft account security settings at https://account.microsoft.com/security
• If you can’t sign in, the only supported option is the password‑reset flow using your security verification methods.

For more details, you can see this official guide: Change your password in Outlook.com - Microsoft Support

Please feel free to let me know how it goes. Thank you so much for your patience and understanding.

Answer 2

A Hotmail password is the same as the Microsoft account password. It cannot be viewed, only changed.

To change a known password for a Hotmail/Outlook.com account:

1. Go to https://account.microsoft.com and sign in with the Hotmail address and current password.
2. If already signed in, go to Security and select the Change Password link at the top of the page.
3. Enter the current password, then enter and confirm a new password.
4. Select Save.

To reset a forgotten password:

1. Go to the Microsoft account password reset page for Outlook.com, Live, or Hotmail: https://account.live.com/password/reset
2. Choose the appropriate option (for example, “I forgot my password”), enter the Hotmail address, and follow the prompts.
3. Use one of the available security verification methods (text, email, etc.) to prove ownership and set a new password.

After changing or resetting the password, sign in to Outlook.com with the Hotmail address and the new password. If using Outlook for iOS or Android, the app should prompt for the updated password; if it does not, remove and re-add the account in the app.

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References:

• Change your password in Outlook.com
• Change your Microsoft account password
• Updating your email account password.
• Outlook for iOS and Android FAQ