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PDF X not working

Dana Courcelle 0 Reputation points
2026-05-04T18:24:59.9633333+00:00

All of a sudden today my purchased PDF X isn't working, I can't even see documents with PDF - X only PDF reader and PDF documents the PDF X docs are missing. I tried RESET and REPAIR to no avail.

Windows for home | Other | Apps
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  1. Carl-L 16,175 Reputation points Microsoft External Staff Moderator
    2026-05-06T09:25:49.1533333+00:00

    Hello Dana Courcelle,

    Welcome to Microsoft Q&A forum.

    Before we proceed, it's quite vague on what you described, so I cannot be sure where the issue come from, whether it is Windows or the app itself. Therefore, I'd like to ask a few questions to better understanding this.

    • May I know if there are any error message appears when you tried to open the app?
    • May I know if other apps are having the same issue?

    I'm waiting for your reply.

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  2. Bulldog 2,305 Reputation points
    2026-05-04T19:20:32.0633333+00:00

    Sorry, but I'm not aware of a PDF X app developed by Microsoft. You'll need to contact the developer of your app for help.

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