Microsoft updates

Question

update 2.10103.24 keep s coming up to update at least 5times per week what can be done to stop this repeating

Answer 1

Hi, I'm Bernard. I'm happy to help!

May I know the particular Windows Update KB number, or is it a driver update? And is there any particular error message or code? I'd appreciate it if you could provide a screenshot of the issue.

While waiting, if this is a driver update and it keeps coming back, that means it is not yet compatible with your device. In this case, I recommend running the Hide/Show update troubleshooter and temporarily hiding the update:

https://www.tenforums.com/tutorials/8280-hide-show-windows-updates-windows-10-a.html

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Additional note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.

Answer 2

The same update can be repeatedly offered if it is not installing correctly, or if Windows Update detects related system files that still need updating, even when the main product seems already updated or not present.

Try these steps:

1. Let the update install again, then check if it failed
   • Open Windows Update.
   • Go to View update history.
   • Sort by Status and look for entries with Failed.
   • Open the failed update’s details to see the error code, then search that code on the Microsoft Support site for a specific fix.
2. If the update is for a product that is not installed
   • This can happen if an uninstalled program left system files behind. Windows Update still sees those files and offers the update.
   • In this case, install the update once, then hide it so it is not shown again:
     1. Click Start → All Programs → Windows Update or Microsoft Update.
     2. Click Custom.
     3. Clear the check box next to the update.
     4. Expand that update and select Don’t show this update again.
     5. Click Review and install updates.
3. If the same update keeps failing
   • Try installing it again later.
   • If it continues to fail, use the error code from View update history to look up a targeted solution on Microsoft Support.

If the problem persists after these steps, contacting Microsoft Support with the error code and update number will allow them to investigate further.

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References:

• Windows Update or Microsoft Update repeatedly offers the same update
• Windows Update or Microsoft Update offer updates for products that are not installed on the computer