Hi anonymous user,
This issue may occur if proxy or firewall settings are configured incorrectly. In this case, the connection on the client computer to the Windows Update servers fails.
To resolve this issue, use the following methods in the order in which they are presented. If method 1 does not resolve this issue, go to method 2.
Method 1: Remove characters from the proxy exception list, and then clear the proxy cache.
Method 2: Enable the "Automatically detect settings" option in Internet Explorer.
For detailed information, please refer to this link:
https://support.microsoft.com/en-us/topic/2cc4bf53-8da7-ac61-ba8c-9ccb07828535
If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.