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HOW DO I CORRECT "MICROSOFT ERROR REPORTING 2.2"?

john wirnowski 0 Reputation points
2026-05-06T20:02:55.61+00:00

HOW DO I CORRECT "MICROSOFT ERROR REPORTING 2.2"? I GOT THIS MESSAGE TODAY AND CANT GET THE UPGRADE FOR WORD

Microsoft 365 and Office | Word | For home | MacOS
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  1. Michael 0 Reputation points
    2026-05-06T20:34:50.83+00:00

    Try deleting the /Library/Application Support/Microsoft/MERP2.0 folder, and clearing the cache in ~/Library/Caches/com.microsoft.autoupdate2

    I would also recommend uninstall and then reinstall.

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