how to fix stop code memory management

Question

got new computer, when operating as usual get message Stop Code: MEMORY MANAGEMENT

Answer 1

Hi, I'm Bernard. I'm happy to help!

Just to confirm, can you still use the affected device? If so, I need to analyze the error. Can you please check if you have Minidump files on the PC so I can further examine the root cause of the issue?

 

Press Windows key + E (To open File Explorer)

 

Click "This PC" > then follow the file path:

 

C:\Windows\Minidump

 

Copy the Minidump files and save them to another location, like the Desktop or Documents.

 

Then please upload it to Cloud storage like OneDrive or any cloud storage you are using, and please share the shareable link here.

To upload and share the link using OneDrive:

Go to this link: https://onedrive.live.com/, then upload the file.

Then, provide the shareable link by following the steps from this link: https://support.microsoft.com/en-us/office/share-onedrive-files-and-folders-9fcc2f7d-de0c-4cec-93b0-a82024800c07

Note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.