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JuanCarlosGonzlez-8525 asked prmanhas-MSFT commented

Unable to star / create an Azure Virtual Machine

Hi all,
Today I'm not able to start / create virtual machines in my Azure Subscription. In both cases I'm having an error that seems to be related...specifically this is the error I get when creating a new VM:

{"code":"DeploymentFailed","message":"At least one resource deployment operation failed. Please list deployment operations for details. Please see https://aka.ms/DeployOperations for usage details.","details":[{"code":"ArtifactVersionNotFound","message":"No version found in the artifact repository that satisfies the requested version '' for VM extension with publisher 'Microsoft.WindowsAzure.GuestAgent' and type 'CRPProd'."}]}

An this is the error I get when trying to start an existing VM:
Failed to start virtual machine 'W11M365'. Error: No version found in the artifact repository that satisfies the requested version '' for VM extension with publisher 'Microsoft.WindowsAzure.GuestAgent' and type 'CRPProd'.

Kind regards

azure-virtual-machines
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@JuanCarlosGonzlez-8525 Issue has been mitigated yesterday and you should not get the error now.

Thanks

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1 Answer

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prmanhas-MSFT answered prmanhas-MSFT commented

@JuanCarlosGonzlez-8525 Starting at 05:12 UTC on 13 Oct 2021, a subset of customers using Windows Virtual Machines may experience failure notifications when performing service management operations - such as create, update, delete. Deployments of new VMS and any updates to extensions may fail. Non-Windows Virtual Machines, and existing running Windows Virtual Machines should not be impacted by this issue.

Please follow this page for status updates: https://status.azure.com/en-gb/status

Also I checked internally and got to know that mitigation is being applied internally now across the regions. Will keep you posted once there is an update.

Thanks

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As per the latest updates from various customers VMs have started running in West US 2,West Europe and East US. You can check at your end if it has started working for you or not.

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