\Windows\System32\drivers\tcpip.sys Error Code: 0xc000000d

Question

A staff computer is reading The operating system couldn't e loaded because a critical system driver is missing or contains errors. File: \Windows\System32\drivers\tcpip.sys Error Code: 0xc000000d What do I do to fix this for Windows 10?

Answer 1

The error indicates Windows cannot load because the critical driver \Windows\System32\drivers\tcpip.sys is missing or corrupted, and the boot process fails with status 0xc000000d.

From the available information, this type of error occurs when boot-critical files or Boot Configuration Data are damaged. The supported remediation pattern is to repair or restore the system files and boot configuration from a recovery environment rather than from within normal Windows.

Use this general approach:

1. Boot the device into Windows Recovery Environment (WinRE) using Windows 10 installation media or the built-in recovery environment.
2. In WinRE, go to Troubleshoot → Advanced options.
3. Run Startup Repair to attempt automatic repair of boot files and configuration.
4. If Startup Repair does not resolve the issue, use System Restore (if restore points exist) to roll back to a state before the error started.
5. If the problem persists and the tcpip.sys driver or other system binaries remain corrupted or missing, perform a repair installation/reset while keeping user data:
   • In WinRE: Troubleshoot → Reset this PC → choose Keep my files.
6. If none of the above succeeds, back up data (for example by attaching the disk to another machine or using recovery tools) and then perform a full reset/clean installation of Windows 10.

These steps address corruption of boot-critical files and configuration, which is the documented cause pattern for similar boot errors.

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References:

• Boot error code 0xC000000F in an Azure VM
• Windows boot error 0xc00000ba in the Azure VM
• Advanced troubleshooting for stop code errors

Answer 2

Hi,

Please use Windows installation media and try recovery steps described at https://support.microsoft.com/en-us/help/4026030/how-to-use-windows-recovery-environment-winre-to-troubleshoot-common-s

Note, Step 7 may be faulty unfortunately.