Greetings!
This is Tin, please try to run the sfc scannow to check if there's a corrupted system file. Kindly follow the steps from the link below:
Please click Start menu and type CMD, right click on it and choose Run as Admin, please paste the command below and hit enter.
DISM.exe /Online /Cleanup-image /Scanhealth
DISM.exe /Online /Cleanup-image /Restorehealth
Please wait for it to finish and repair the system files.
Once done, please paste the command below and hit enter.
sfc /scannow
Please wait to finish.
Check if the issue persists.
If the issue persists, kindly send the version or build of your Windows (Please press Windows key+R and type winver and hit enter)
Thanks,
Tin