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lost microsoft points and level

leni prichard 0 Reputation points
2026-05-09T04:42:08.7266667+00:00

i was on like 9000 points and they dissapeared i alsop lost my straek i kniow thats my fault but i was at a funural

Bing | Microsoft Rewards
Bing | Microsoft Rewards

A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.

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  1. Darhyl Amizola 44,035 Reputation points Independent Advisor
    2026-05-09T05:16:37.4133333+00:00

    Hey there! Nice to meet you!

    Based on your description, kindly try to perform the following workarounds in case this would work:

    1. Sign out of your account, restart your device, then try signing in again. Make sure you are using the same account that has the 9,000 points.
    2. Clearing the cache of your Bing app/browser.
    3. Disconnect from the VPN or Proxy server.
    4. Using different devices and network services.
    5. Try waiting at least 24 hours, as there could be a temporary issue within the server.

    If the issue persists after 24 hours, please contact Microsoft Rewards Support for further assistance, as they have the tools and resources to properly investigate this case:

    https://rewards.bing.com/support

    Thank you for your understanding! Please feel free to let me know if you need anything else.

    Best Regards,

    Darhyl

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