Hacker changed ownership

Question

The game license is currently linked to another account that was taken over by a hacker. I would like to recover the license and have it restored to my original account. I have proof of purchase and can provide any additional information needed to verify that I am the rightful owner of the game.

Answer 1

I wish I had better news, but when a Microsoft account is hacked, if the hackers change the associated Email or if 2FA is enabled on the account, then that account is usually no longer recoverable, this forum is just a user to user account and no-one here has any account access, try using the process they provide on this link to recover a hacked account, if this process is not successful, sadly, that account cannot be recovered.

https://support.microsoft.com/en-us/account-billing/how-to-recover-a-hacked-or-compromised-microsoft-account-24ca907d-bcdf-a44b-4656-47f0cd89c245