Wrong GeoLocation assigned to IPs

Question

Greg Jones 0

I have 4 IPs that at least one of them is showing as Denmark.

This is problematic as we only allow sign-ins from inside the United States.

How do I go about submitting a request to have those changed?

VEMULA SRISAI 13,405 Reputation points Microsoft External Staff Moderator

2026-05-11T17:15:09.5966667+00:00

Hello Greg Jones,

Based on your description, it appears that your geolocation is being reported incorrectly. To resolve this, we will need to involve our Product Group team for further investigation.

To proceed, I kindly ask that you share the following details via private message, as this information includes Personally Identifiable Information (PII):

IP Address:

Incorrect Location Displayed:

Correct Location:

Correlation ID:

Once we receive this information, we can connect offline to discuss the next steps and work towards a resolution.
VEMULA SRISAI 13,405 Reputation points Microsoft External Staff Moderator

2026-05-12T13:28:05.3566667+00:00

Greg Jones could you please share the requested details in private message.

Your answer

VEMULA SRISAI 13,405 Reputation points Microsoft External Staff Moderator

2026-05-11T17:15:09.5966667+00:00

Hello Greg Jones,

Based on your description, it appears that your geolocation is being reported incorrectly. To resolve this, we will need to involve our Product Group team for further investigation.

To proceed, I kindly ask that you share the following details via private message, as this information includes Personally Identifiable Information (PII):

IP Address:

Incorrect Location Displayed:

Correct Location:

Correlation ID:

Once we receive this information, we can connect offline to discuss the next steps and work towards a resolution.
VEMULA SRISAI 13,405 Reputation points Microsoft External Staff Moderator

2026-05-12T13:28:05.3566667+00:00

Greg Jones could you please share the requested details in private message.