Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Incorrect Geolocation causing issues with CA Policies
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John Steen
0
Reputation points
We have a user who is getting an IP address that has an incorrect geolocation attached to it, triggering Conditional Access policies.
IP Address xxxxx is showing Arkansas instead of Seattle, WA.
Can this IP please be corrected?
Microsoft Security | Microsoft Entra | Microsoft Entra ID
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 92%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESM%3C/text%3E%3C/svg%3E)
Sridevi Machavarapu 30,110 Reputation points Microsoft External Staff Moderator2026-05-11T17:44:28.6433333+00:00 Hello John Steen,
We need few details to proceed further. Please check your
Private messagestab and provide those details.
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