cd driver corrupt windows 11,

Question

Already uninstalled and restarted. Still not working

Answer 1

Hi, I'm Bernard. I'm happy to help!

Kindly follow the steps from the link provided by auggy, however, if the issue persists, I suggest doing an in-place upgrade, wherein it will upgrade the device to the latest version and repair all issues without deleting any files.

Go to the Windows 11 website: https://www.microsoft.com/hu-hu/software-download/windows11

 

Under Download Windows 11 Disk Image (ISO), select Windows 11 (multi-edition ISO)

 

1.    Once done downloading the ISO, kindly right-click on the ISO, then click Mount>click Setup.exe

2.    You may be prompted by User Account Control. Click on Yes if so

3.    In the Install Windows 11 dialog, click Next

4.    Setup will check your PC and show a license agreement. Click on Accept in the license terms dialog.

5.    Wait for the setup program to check for the available free space.

6.    On the Ready to install page, make sure Keep personal files and apps have been checked.

7.    Then click Install and just follow the prompt.

8.    Windows 11 will restart your device several times and lead you to the lock screen. Depending on the options you set, it will keep all your files, apps, and user accounts.

For reference: https://answers.microsoft.com/en-us/windows/forum/all/how-to-run-in-place-upgrade-in-windows-11/4d469147-2747-4dcb-88a4-aae9273a4500

Note: This is a public forum. I may respond shortly, but I apologize in advance for any delays. I am simply a fellow user trying to provide helpful insights and information.

Answer 2

Hi,

The issue may be corrupted registry entries.

If so, follow the steps in Method 4 in the following link from Microsoft:

https://support.microsoft.com/en-us/topic/your-cd-or-dvd-drive-is-not-recognized-by-windows-or-other-programs-64da3690-4c1d-ef04-63b8-cf9cc38ca53e