Hotmail emails

Question

I am not getting emails in my Hotmail account. I deleted the mail app on my phone and iPad and am trying to add them back but can’t.

Answer 1

Hi Sonya,

Are the emails appearing on the web? Check here first:
https://outlook.live.com/mail/#/inbox

On your iPad, open Outlook web on a Web browser.

1. Open Outlook on the web.
2. Click Settings (gear icon).
3. Select Mail → Rules.
4. Review all existing inbox rules.

Delete them and verify.

I’m eager to hear back and work together to find a solution.