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Gmail problem

royce crabtree 0 Reputation points
2026-05-13T14:36:19.4+00:00

My outlook account cannot receive emails from gmail senders.

Outlook | Web | Outlook.com | Email
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  1. John Jefferson Doyon 69,480 Reputation points Independent Advisor
    2026-05-13T15:11:21.0466667+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. Are the Gmail emails missing completely, or are they going to Junk/Spam?
    2. Are you using Outlook.com on the web, or the Outlook app on Windows/Mac/mobile?
    3. Does this happen with all Gmail senders or only specific ones?

    In the meantime, ask one Gmail sender to:

    • resend the email
    • avoid attachments for testing
    • send a simple message like “test”

    Click "Add comment" to let me know.

    Was this answer helpful?

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