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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(96, 21%, 19%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESR%3C/text%3E%3C/svg%3E)
Hello,
I am redeeming codes for Rakuten TV movies, it worked for more than a year, and for the past few weeks, I have been encountering problems...
Here is Rakuten TV's response when I enter the Bing code: "This code cannot be redeemed, the promotion has ended."
I have about ten unusable codes... I have lost nearly 20,000 points... the most recent one is today, which is therefore unusable...
Please address this issue with Rakuten TV... because I really like this offer... I have been earning Bing points since the beginning in France in 2018.
Sincerely,
A user
A program that grants points for using Bing search, which users can redeem for gift cards, sweepstakes entries, or charitable donations.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 2%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
i had the same with a phone code forRakuten TV movies
Answer accepted by question author
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(64, 77%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELB%3C/text%3E%3C/svg%3E)
Hi, I'm Bernard. I'm happy to help!
I understand the issue you have, and it is best handled by Microsoft Rewards support, as they specialize in this issue. You may reach them from the link below:
Microsoft Rewards Support: https://rewards.bing.com/support