Application usage reporting in intune.

Question

Can we achieve application usage reporting, like how may users are using that application every day basis or any application is not using by any users for longer period of time. Also based on this we can optimize, can we achieve this in Intune admin centre?

Answer 1

Intune doesn’t provide a dedicated “daily active users per app” or “unused apps over time” usage report in the same way as some analytics platforms, but there are two relevant capabilities that get close to what is described:

1. Endpoint analytics – Application reliability report
   In the Microsoft Intune admin center, the Application reliability report under Endpoint analytics gives usage-related insights for desktop apps:
   • Go to Reports > Endpoint analytics > Application reliability.
   • On the App performance tab, for each desktop application (foreground apps with sufficient usage), it shows:
     • Active devices (14 days) – number of enrolled devices that launched the app at least once in the last 14 days.
     • Total usage duration (14 days) – cumulative engagement time across devices. This allows identification of:
   • Apps that are heavily used (high active device count and usage duration).
   • Apps that have low or no usage (low active device count and low usage duration), which can be candidates for optimization or removal.
   However, this report is device-focused (active devices and usage duration over a 14‑day window) rather than a per‑day, per‑user “daily active user” metric, and the time window is fixed to the last 14 days.
2. Application install status reports
   Intune’s application reports help understand deployment and presence of apps, though not detailed daily usage:
   • App Install Status report:
     • In Intune admin center: Apps > Monitor > App Install Status.
     • Shows apps, versions, publishers, platforms, and install/failure counts for devices and users.
   • Device Install Status report (per app):
     • Apps > All apps > select an app > Device Install status.
     • Shows per-device status (UPN, platform, version, status, last check-in).
   • User Install Status report (per app):
     • Apps > All apps > select an app > User Install status.
     • Shows per-user install state (installs, failures, pending, not installed, not applicable).
   These reports show where an app is installed and its deployment success, which can be combined with the Application reliability report to decide which apps are deployed but not actively used.

Optimization based on usage
Using the above:

• Identify apps with high Active devices (14 days) and Total usage duration (14 days) to prioritize support and reliability improvements.
• Identify apps with low or zero active devices and low usage duration, while still widely installed (from App Install Status / User Install Status), as candidates for:
  • Removing from required deployments.
  • Reassigning to a smaller audience.
  • Decommissioning if they are no longer needed.

There is no out-of-the-box Intune report that directly lists “apps not used by any user for X days” or “daily user counts per app” beyond the 14‑day device usage and engagement metrics provided by Endpoint analytics.

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References:

• Application reliability report (intune)
• Application reliability report (cm)
• Intune Reports