Outlook login

Question

When trying to use outlook email it prompts me for a password. I was able to login with my microsoft password in the past but now it will not work

Answer 1

Hi Evelyn, I'm John!

Microsoft Support agents do not have direct access to accounts, and no one does. A Microsoft Support agent will not be of any help; they will likely recommend you try the Account Recovery Form and Sign-in Helper Tool if you haven’t tried them already.

If your Microsoft account password used to work but no longer does, there may have been a password change, account sync issue, or sign-in problem.

Try checking this Microsoft guide: https://support.microsoft.com/account-billing/my-username-and-password-have-stopped-working-802abb61-19db-4e88-a5ff-fc83c97d1a9d

---

Should you need further information please let me know.

Click "Add comment" to let me know.

Answer 2

I would like to speak to someone