Hi,
I’m sorry to hear that the Windows button on both the taskbar and keyboard is not responding.
To better help you and guide you to the right solution, could you please check and confirm the following details?
May I ask if you recently installed any Windows updates, drivers, antivirus programs, or other software before the issue started?
In the meantime, please try the following steps below:
Solution 1: Restart explorer.exe
On your keyboard, press Ctrl + Shift + Esc.
Go to the Details tab.
Scroll down and find explorer.exe.
Right-click on it and select End task.
In the menu bar, click File.
Click Run new task.
Type explorer.exe and press Enter.
Solution 2: Re-register all Windows apps
- On your keyboard, press Ctrl + Shift + Esc
- Click on File and choose "Run new task"
- Type: powershell. Make sure to put a check on the "Create this task with administrative privileges" box
- Copy and paste the command below then press Enter.
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Get-AppxPackage Microsoft.Windows.ShellExperienceHost | foreach {Add-AppxPackage -register "$($_.InstallLocation)\appxmanifest.xml" -DisableDevelopmentMode}
Note: Please ignore any red errors and tet the process complete and then restart your PC.
Solution 3: Run SFC and DISM to fix corrupted system files.
Restart your computer.
I’ll be here for your update and ready to help until this is resolved. If you find the answer helpful, please feel free to rate the thread. Otherwise, please click "Add comment" below to reply.