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RubnAresCano-5731 avatar image
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RubnAresCano-5731 asked SadiqhAhmed-MSFT commented

Azure Backup for HANA is not working

Hello.

We are trying to configure Azure Backup for a SAP HANA database instance. We are following steps from https://docs.microsoft.com/en-us/azure/backup/backup-azure-sap-hana-database and all ends succesfully. Anyway, trying to perform a backup we get an error as follows:
140250-imagen.png



We can't find any log or hint regarding this issue to get it resolved.

Is there any additional steps we must follow in order to get this working or maybe any log or trace we can activate to check the root cause of this error? It shows a "permission denied" error but we don't the resource it's related to.

Best regards.

azure-backup
imagen.png (14.2 KiB)
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Hello @RubnAresCano-5731 Sorry for the inconvenience this must have caused!

Could you please confirm all the pre-requisites are met? - https://docs.microsoft.com/en-us/azure/backup/tutorial-backup-sap-hana-db#prerequisites

Also check if read-only lock or any other lock is enabled on the VM or the resource group.

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1 Answer

RubnAresCano-5731 avatar image
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RubnAresCano-5731 answered SadiqhAhmed-MSFT commented

Hello.

I also opened a ticket with Azure Support and seems that previous register scritp had a bug that configure an empty HOME variable on msawb-pluginhost-saphana-SID-environment.conf configuration file.

After configuring this variable correctly it works fine. Anyway, Azure has realeased a new version of the script with a fix for this issue that works as expected.

Thank you.

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@RubnAresCano-5731 Thanks for the update. Glad to know the issue is resolved! :)

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