Azure Backup for HANA is not working

Question

Hello.

We are trying to configure Azure Backup for a SAP HANA database instance. We are following steps from https://learn.microsoft.com/en-us/azure/backup/backup-azure-sap-hana-database and all ends succesfully. Anyway, trying to perform a backup we get an error as follows:

We can't find any log or hint regarding this issue to get it resolved.

Is there any additional steps we must follow in order to get this working or maybe any log or trace we can activate to check the root cause of this error? It shows a "permission denied" error but we don't the resource it's related to.

Best regards.

Answer 1

Hello.

I also opened a ticket with Azure Support and seems that previous register scritp had a bug that configure an empty HOME variable on msawb-pluginhost-saphana-SID-environment.conf configuration file.

After configuring this variable correctly it works fine. Anyway, Azure has realeased a new version of the script with a fix for this issue that works as expected.

Thank you.