Onedrive Storage

Question

I need to increase my storage but I cant add my card its giving error. It says error from your end.

Answer 1

Hello!

This is Tin. I'm sorry to hear that you can't increase your OneDrive storage. Have you tried using a different browser to see if the problem persists? Or how about clearing your cache and cookies? To do this, press CTRL + SHIFT + DEL, select "Cache and Cookies," and click "Clear now." If the problem persists, try using a different device. If the problem persists, contact Microsoft Support to check the following:

Go to this link: https://support.microsoft.com/en-us/contactus/

Make sure your Microsoft account is signed in.

Type "Chat with an agent" and press Enter.

Click "Contact support."

Select "Products and services."

Follow the instructions to connect with an agent.

You can also choose the "Call me" option if you prefer to receive a call.

Once you connect with an online agent, inform them of your problem so they can verify your account and resolve your issue.

Thank you,

Christine