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Cannot access hotmail

keith reimers 0 Reputation points
2026-05-16T22:21:53.1866667+00:00

I have a new Android device and cannot access my Hotmail

Outlook | Outlook for mobile | Outlook for Android | For home
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  1. John Jefferson Doyon 73,800 Reputation points Independent Advisor
    2026-05-16T22:59:01.5466667+00:00

    Hi, I'm John! I will help you with this.

    To help narrow down the issue:

    1. Where are you trying to sign in to your Hotmail account? Is it through the Outlook app, Gmail app, or a browser?
    2. What happens when you try to sign in? Do you get any error message or code?
    3. Also, is this the same Microsoft account you were using on your old Android device?

    Click "Add comment" to let me know.

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