I have to click shift then I can click caps lock. So if I don’t click shift then caps lock won’t enable
Shift then Capslock
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Nolan A
0
Reputation points
I have to click shift then I can enable or disable capslock. And I have tried the advanced keyboard settings and setting only capslock but it still makes me click shift. What can I do other to fix it ?
Windows for home | Windows 11 | Settings
2 answers
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Nolan A 0 Reputation points
2026-05-17T23:59:13.08+00:00 -
EmilyS726 240.4K Reputation points Independent Advisor2026-05-18T00:01:34.51+00:00 Are you using any speciality keyboard, such as gaming keyboard, etc?
Otherwise, do a clean boot using this instruction: https://support.microsoft.com/en-us/topic/how-to-perform-a-clean-boot-in-windows-da2f9573-6eec-00ad-2f8a-a97a1807f3dd
Make sure you follow the instruction closely and do NOT disable the Microsoft services.
Tell me if you observe the same issue while you are in clean boot?
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Nolan A 0 Reputation points
2026-05-18T00:02:40.4933333+00:00 I am using a BOYI gaming keyboard. I will switch and see if that helps
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EmilyS726 240.4K Reputation points Independent Advisor
2026-05-18T00:05:26.3766667+00:00 Ah yes, do you have a regular keyboard you can use to test ? This can be a local hardware feature specific to the product. If it works with a regular keyboard, then that can confirm it, and there's no need to troubleshoot anything else on Windows, but try to see if the user guide from the keyboard provides any specific instructions about this.
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EmilyS726 240.4K Reputation points Independent Advisor
2026-05-18T00:11:50.0433333+00:00 Ok, then it is definitely not a Windows issue in this case. See if the keyboard instruction provides any clue about the key switch, or it can be a hardware key issue related too.
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EmilyS726 240.4K Reputation points Independent Advisor
2026-05-17T23:57:17.8566667+00:00 Hello
Can you clarify a bit further -
Are you saying caplocks only works if you click on Shift key first, then press the Capslock key. Or are you saying the Shift key is acting like Capslocks key?