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Computer Suspended

Betty Johnson 0 Reputation points
2026-05-19T22:02:36.89+00:00

computer suspended says contact Microsoft Support at 1 888 951 8555. is this corecct number or scam

Windows for home | Other | Security and privacy
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  1. Estrella721 38,995 Reputation points Independent Advisor
    2026-05-19T23:04:21.1833333+00:00

    Hi,

    It is a tech support scam. Please do not call the number or click on any links they provide. On your keyboard, press Ctrl + Alt + Del, then select Task Manager to open it. Under the Processes tab, right-click and select 'End Task' for all active apps to close the pop-up.

    After that, I recommend running a full virus scan using Windows Defender. Additionally, consider changing your password and enabling two-factor authentication for added security.

    Protect yourself from tech support scams:

    https://support.microsoft.com/windows/protect-yourself-from-tech-support-scams-2ebf91bd-f94c-2a8a-e541-f5c800d18435

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  2. AI answer

    2026-05-19T22:02:51.6+00:00

    The number shown in that “computer suspended, contact Microsoft Support” message is part of a tech support scam.

    Real Microsoft error or warning messages never include a phone number to call, and Microsoft does not cold-call or display random phone numbers for support in pop‑ups or lock screens. Scam pages often:

    • Lock or fake‑lock the browser or screen
    • Show fake Microsoft/Windows Defender warnings
    • Urge calling a specific number immediately

    Actions to take:

    1. Do not call that number, give any personal/financial information, or allow remote access to the device.
    2. Close the browser or window showing the message (use Alt+F4 or Task Manager → end the browser process if needed).
    3. If already interacted but did not install anything or allow remote access, the device is typically not compromised; just close the page.
    4. If any software was installed or remote access was granted, run a full security scan and consider professional help.
    5. Report the scam at https://microsoft.com/reportascam or via the Microsoft technical support scam form linked in the references.

    References:

    AI-generated content may be incorrect. Read our transparency notes for more information.

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